Careers

WANT TO WORK FOR ONE OF THE MOST ICONIC BRANDS IN THE NETHERLANDS?
CHECK OUT OUR JOB OPENINGS!

Digital Marketer
As a Digital Marketer, you keep a sharp eye on the numbers and conclusions and make recommendations to your colleagues and the management team. As mentioned, you are responsible for technical marketing and will work with a range of programs. You will analyze what can be improved with Google Analytics, and analyze and improve the email funnels and the complete customer journey.

In your role as Digital Marketer, you get a lot of freedom and you are the boss of your own job and development! You make sure GUILLY gets on the map, and you get excited about the results you achieve.

Job requirements

  • You work and think at a bachelor's degree level;
  • You have experience with technical marketing (website management, Google Analytics, etc.);
  • Experience with Salesforce is a plus;
  • You are available 24 to 40 hours per week;
  • You hold a category B driver's license.

Qualities:

  • Analyzing and improving is your passion!
  • You are entrepreneurial and approach people easily;
  • You are proactive.

Terms of employment:

  • Fun colleagues with a healthy dose of humor;
  • A fitting salary based on your experience of between €2,500 and €3,500 per month based on 40 hours;
  • A smartphone and a lease car that you may also use privately;
  • Regular Friday afternoon drinks and team outings;
  • And last but not least: good coffee and great discounts on GUILLY items.

Company profile
Guilly is more than an e-commerce company. We think along with our customers' lives and offer total solutions that make our customers' lives easier, healthier and, above all, more fun.

To make a real difference for our customers and stand out in our market, we offer customer-focused product journeys instead of just competing on picture, price and button. 

We at Guilly work tirelessly to meet the customer's needs both professionally and effectively, in line with the company values of integrity and trust. Guilly has developed a world-class e-commerce infrastructure to serve the needs of today's international consumers by offering users fast, high-quality service using the latest technology. Enough about the webshop.

Because YOU are at the heart of Guilly. One of our core values is the uniqueness of our products. So if you are looking for something unique that is not yet in our range, feel free to let us know!

Company values

Doers
A little better every day. Actions, not words. Talk is cheap. There are plenty of sayings for it, but at Guilly we call this down-to-earth entrepreneurial mindset: just do it.

Friends
Honest, direct, open

There are few companies where so many colleagues are also friends. Friendship is our strength, because together we know more, can achieve more and have more fun.

Trust & integrity
For us, economic success and responsible business are inseparably linked. Respect, openness, responsibility and integrity are therefore crucial company values. This rests on trust and cooperation throughout the Group and on individual responsibility, always in line with the company's values and rules and everyone's own moral compass.

 

Customer Service Boss
We are immediately looking for customer service representatives who are ready for a bit more depth. Come work in a young, entrepreneurial team where you will quickly take on responsibilities. You will independently maintain and further develop our customer service department.

You are responsible for maximum customer satisfaction across our customer network of business and private customers.

  • Handling incoming phone calls and emails in Dutch and English
  • Coming up with suitable solutions for complaints or questions about our record players
  • Organizing returns in cooperation with our logistics partners (DHL, GLS, PostNL, etc.)
  • Working in our Zendesk CRM system
  • Reporting & giving feedback on notable customer cases

Job requirements

  • Education level: vocational or bachelor's degree
  • you are available 16 - 24 hours per week
  • Customer service experience is a plus, not a must
  • You speak and write Dutch and English very well

What we offer

  • Part-time position of 16 - 40 hours per week (by arrangement)
  • Flexibility to work from home or at the office
  • Travel expenses are reimbursed
  • 25 vacation days per year
  • Several team outings per year
  • Fitting salary

Company profile
Guilly is more than an e-commerce company. We think along with our customers' lives and offer total solutions that make our customers' lives easier, healthier and, above all, more fun.

To make a real difference for our customers and stand out in our market, we offer customer-focused product journeys instead of just competing on picture, price and button. 

We at Guilly work tirelessly to meet the customer's needs both professionally and effectively, in line with the company values of integrity and trust. Guilly has developed a world-class e-commerce infrastructure to serve the needs of today's international consumers by offering users fast, high-quality service using the latest technology. Enough about the webshop.

Because YOU are at the heart of Guilly. One of our core values is the uniqueness of our products. So if you are looking for something unique that is not yet in our range, feel free to let us know!

Company values

Doers
A little better every day. Actions, not words. Talk is cheap. There are plenty of sayings for it, but at Coocla we call this down-to-earth entrepreneurial mindset: just do it.

Friends
Honest, direct, open

There are few companies where so many colleagues are also friends. Friendship is our strength, because together we know more, can achieve more and have more fun.

Trust & integrity
For us, economic success and responsible business are inseparably linked. Respect, openness, responsibility and integrity are therefore crucial company values. This rests on trust and cooperation throughout the Group and on individual responsibility, always in line with the company's values and rules and everyone's own moral compass.

Want to help us build with your customer service expertise? Get in touch!

 

HELP! MY JOB ISN'T LISTED HERE :-(

Don't worry! GUILLY is growing fast, and so is our team! Are you convinced you are the one we are missing? Send
your open application to info@guilly.nl.

 

 

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